Last updated: 2026-10-30
Information We Collect
- Payment information: card type and last four digits; full card numbers are collected and processed only by our PCI-DSS-compliant payment processors and are never stored on our servers.
- Account information: email address and password (hashed) if you create an account.
- Technical data: IP address, browser type, device information, pages visited, and cookies (see Section 6).
- Communications: messages you send to customer service.
- Order information: name, email address, phone number, billing and shipping address, order contents and value.
How We Use Your Information
- To send order confirmations and shipping notifications;
- To comply with legal, tax, and accounting obligations;
- To improve our Site, products, and services (aggregate analytics).
- To process, fulfill, ship, and track your orders;
- To process payments, refunds, and to prevent fraud;
- To provide customer support and respond to inquiries;
Legal Bases for Processing (GDPR)
| Purpose | Legal basis |
|---|---|
| Order fulfillment and payment | Performance of contract (Art. 6(1)(b)) |
| Fraud prevention and site security | Legitimate interests (Art. 6(1)(f)) |
| Marketing emails | Consent (Art. 6(1)(a)), withdrawable anytime |
| Tax and accounting records | Legal obligation (Art. 6(1)(c)) |
How We Share Your Information
We are unable to sell your personal data. We share it only with:
- Professional advisers and authorities where required by law or to establish or defend legal claims.
- Payment processors (e.g., our card acquiring and PayPal providers) to complete transactions;
- Carriers and logistics partners to deliver your order and provide tracking;
- Hosting and IT service providers operating our Site under contract;
International Transfers
Where personal data is transferred outside your country (including to our operating entity in United States (US) (California)), we rely on appropriate safeguards such as standard contractual clauses or equivalent mechanisms required by applicable law.
Cookies & Analytics
We use strictly necessary cookies to operate the shopping cart and checkout, and optional analytics cookies to understand site usage. You can manage cookies through your browser settings; disabling strictly necessary cookies may prevent checkout from functioning.
Data Retention
Order and transaction records are retained for the period required by tax and accounting law (typically 5–10 years depending on jurisdiction). Account data is retained until you request deletion. Analytics data is retained in aggregate form.
Data Security
The Site is served over HTTPS. Access to personal data is restricted to personnel who need it to perform their duties, and our hosting providers maintain industry-standard technical and organizational measures, including encryption at rest and in transit.
Your Rights
Depending on your jurisdiction (including the EU/EEA under GDPR and California under CCPA/CPRA), you have the right to:
- Object to or restrict processing, and withdraw consent for marketing;
- Data portability in a machine-readable format;
- Non-discrimination for exercising CCPA rights, and to opt out of any "sale" or "sharing" of personal information (We are unable to sell personal information).
- Access the personal data we hold about you and receive a copy;
- Correct inaccurate data;
- Delete your data ("right to be forgotten"), subject to legal retention duties;
To exercise any right, email [email protected]. We respond within 30 days. You may also lodge a complaint with your local data protection authority.
Children's Privacy
The Site is not directed to children under 16. We are unable to knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the current version. Material changes will be highlighted on the Site.
Contact
- Phone:
- (registration no. )
- Address:
- Email: [email protected]